The Buying Process
Buy Online or In-Store
We have 31 models to choose from, select your garden room from these. Once you have chosen your model, specify what size you would like, along with your desired timber thickness and glazing options.
The next step is selecting which package you would like for your cabin. We offer four different packages named, Silver, Gold, Platinum and Diamond. We also offer a bespoke package service in-store. To finish, if applicable choose your favourite colour of paint for your garden room and the bulk of your order is almost complete!
To secure the purchase of your desired garden room we require all customers to pay a 50% deposit. Upon receipt of your deposit, we will place the order for your garden room from our specialist mill, the current approximate lead time is 20 weeks before the installation of your cabin.
Following your first down payment, we will contact you to set up an agreeable time to perform your free home site survey to finalise all other small details.
Following this, approximately 2/3rds of the way through your garden rooms process, you will receive a call from our pre-installation team, who will work with you to get the best installation date(s) to suit your needs.
Please Note: We are happy to perform a free home site survey prior to 50% down payment.
We provide home site surveys to all Johnsons customers giving them the opportunity to discuss all of your garden room requirements, options and any other questions you might have.
One of our experienced team members will measure your garden, assess ground level, check access and confirm the best position for your brand new garden room. We will also take the time to confirm elements of your order with you, such as the colour of your roofing shingles, preservative paint and any adjustments to electrical packages if necessary.
If any issues are identified with your order, these can be easily rectified at this point. We take pride in ensuring we supply all of our customers the perfect garden room that meets their every need, and this process is an essential part of this.
Once our pre-installations team have booked a date for the construction of your brand new garden room, you will then be required to pay the remaining balance left on the garden room.
This payment can be taken over the phone, via bank transfer or in-store. This payment needs to be cleared two weeks prior to your build. But don’t worry we will endeavour to prompt this process for you!
Upon the day of construction, our specialist installation team will arrive at your property to begin the build of your brand garden room. Firstly they will complete the base-work and confirm with you that this in the correct and intended location. Following this, they will unload the remaining timber and begin the build of your new cabin.
Once the build is complete, they will request sign off from you to ensure the garden room is exactly as intended. If electrical packages are chosen, this will be booked in and installed separately. Then all that’s needed from you is a lick of paint and sit back and enjoy your brand new room!